Asymmetric Digital Subscriber Line - ADSL Technology uses a traditional telephone line (copper cable) for data transmission and offers several transmission speeds both ways, thus asymmetric.

Asynchronous Javascript And XML - IT development process allowing Interactive web pages creation.

System used to protect your mailbox against unsolicited emails.

Software used to detect malware. It neutralizes and removes infected files.

Service enhancing your Internet access availability.

Synonym for software or IT program can also be used to define a specific application created by a developer.

General structure of a system taking into account the nature and organization of all its components as well as what binds them.

Independent, professional and impartial control that aims at continuously improving your company.

Maximum throughput of a network.

Border Gateway Protocol - Communication protocol between two routers allowing Internet access through various ISPs.

Cluster of interconnected servers providing high service availability and network load balancing. In case of a server failure while processing requests, other servers from the cluster would react and take over.

Central Processing Unit - Computer processor. Component translating and executing programs.

Customer Relationship Management - Software allowing customer relationship management

Highly secured location complying with various standards (access control, fire systems, cooling systems, short circuit protection, etc.) where critical IT equipments are stored (hardware, applications, network)

Use of a certain number of rules and techniques (algorithm) in order to reduce data storage space.

Restoring lost data (error, virus, etc.).

Data duplication and synchronization process in different remote Data Centers in order to improve fault tolerance and reduce data loss risks.

Internet Server made available for one client only.

Demilitarized zone - Sub-network isolated by a firewall and located between the local network and the Internet. It enables access to non-critical information but remains protected by a firewall under different rules than the ones used for the internal network.

Domain Name System - System connecting domain names to their IP address.