Comparison Chart Internet Connections
| DSL PRIVATE | ADSL BUSINESS | ADSL BUSINESS | VDSL BUSINESS | SDSL BUSINESS | LEASED LINE | |
| Download speed kBit/s | 1000, 5000, 20000 | 5000 | 6000 | 20000 | 1200, 1800 | 2-100 Mb/s |
| Upload speed kBit/s | 100, 500, 1000 | 500 | 600 | 1000, 3000, 5000 | 1200, 1800 | 2-100 Mb/s |
| Availability |
Best effort
|
Best effort
|
Typically 98.0% | Typically 98.0% | Typically 98.0% | Typically 99.9% |
| Bandwidth | Best effort | Garantee | Garantee | Garantee | Garantee | Garantee |
| Fixed IP | Option Pay |
Option 1 included |
Option 1 included |
Option 1 included |
Option 1 included |
8 included |
| Penalties | No | No | No | No | No | Yes, only in cases of prolonged outage and at request of client |
| Service management |
Reactive
|
Reactive
|
Reactive
|
Reactive
|
Reactive
|
Proactive * |
| Client support | Mo - Thu 8h30 - 17h30 Fri 8h30 – 17h |
Mo - Thu 8h30 - 17h30 Fri 8h30 – 17h |
Mo - Thu 8h30 - 17h30 Fri 8h30 – 17h |
Mo - Thu 8h30 - 17h30 Fri 8h30 – 17h |
Mo - Thu 8h30 - 17h30 Fri 8h30 – 17h |
Mo - Thu 8h30 - 17h30 Fri 8h30 – 17h |
| Service repair | Mo - Thu 8h30 - 17h30 Fri 8h30 – 17h No guarantee of intervention |
Mo - Thu 8h30 - 17h30 Fri 8h30 – 17h No guarantee of intervention |
Mo - Thu 8h30 - 17h30 Fri 8h30 – 17h Resolution within 8 hours in 80% of cases |
Mo - Thu 8h30 - 17h30 Fri 8h30 – 17h Resolution within 8 hours in 80% of cases |
Mo - Thu 8h30 - 17h30 Fri 8h30 – 17h Resolution within 8 hours in 80% of cases |
365 x 24 |
| Equipment failure | n/a | n/a | n/a | n/a |
Exchange within
8 hours, working days, Canton of Geneva |
Exchange within
8 hours, working days, Canton of Geneva |
| Global network management | Proactive * 365 x 24 |
Proactive * 365 x 24 |
Proactive * 365 x 24 |
Proactive * 365 x 24 |
Proactive * 365 x 24 |
Proactive * 365 x 24 |
| MONTHLY PRICE | CHF 34.- | CHF 70.- | CHF 250.- | From CHF 550.- | From CHF 400.- | From CHF 490.- |
| View offer | View offer | View offer | View offer | View offer | View offer |
Proactive means that DFi constantly monitors this service and is immediately aware of any failures. DFi intervenes 365 days a year and 24 hour a day to correct failures of both network and equipment.
