DSL Business
Our offer
- Main features
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Unlimited traffic 
SMS max of 30 SMS per monthEmail addresses( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) 5Backup connection by moodem 56k/v90 or ISDN 64Kbs Technical support 5/7 from 09.00 to 17.00 local rate Technical support on site 5/7 from 09.00 to 17.00 CHF 185.00 / hourRebate for annual advance payment 5% - Service Level Agreement (SLA)
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speed ADSL 5000/5000 ADSL 6000/600
VDSL 20000/1000, 20000/3000, 20000/5000SDSL 1200/1200, 1800/1800 Availability No guaranteeTypically 98.0% Typically 98.0% Penalties No No No Service management Reactive Reactive Reactive Client support Mo - Thu 8h30 - 17h30
Fri 8h30 – 17hMon - Thu 8h30 -17h30
Fri 8h30 – 17hMon - Thu 8h30 -17h30
Fri 8h30 – 17hService repair Mon - Thu 8h30 -18h
Fri 8h30 – 17h
No guarantee of interventionMon - Thu 8h30 -18h
Fri 8h30 – 17h
Resolution within 8 hours in 80% of casesMon - Thu 8h30 -18h
Fri 8h30 – 17h
Resolution within 8 hours in 80% of casesEquipment failure n/a n/a
Exchange within 8 hours, working days, Canton of GenevaGlobal network management Proactive
365 x 24Proactive
365 x 24Proactive
365 x 24Proactive means that DFi constantly monitors this service and is immediately aware of any failures.
DFi intervenes 365 days a year and 24 hour a day to correct failures of both network and equipment.
* For each period of unavailability of 12 consecutive hours, 1/30 of the monthly subscription. - Fixed IP Options
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fixed IP Activation costs Monthly Price 1 fixed IP adress 100.- 10.- 4 fixed IP, 2 usable 100.- 30.- 8 fixed IP, 6 usable 100.- 50.- 16 fixed IP, 14 usable 100.- 80.- - Options Modem Router
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Modem Router Description Price Modem Router ADSL Economy Analog/ISDN, 4 PC/Mac, P-660ME130.- Modem Router ADSL Standard Analog/ISDN, PC/Mac unlimited,
1 port switch, P-660R155.- Modem Router ADSL Wifi54 Analog/ISDN, PC/Mac unlimited,
4 ports switch, P-660H220.- Modem Router ADSL Wifi128 Analog/ISDN, PC/Mac unlimited, WiFi,
4 ports switch, P-660HW270.- - Option DSL Naked line
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SPEED DescriptiONpriceADSL 5000/500
VDSL 20000/1000
DSL Naked Line : The best way to benefit from high speed ADSL Business 5000/500 or VDSL Business 20000/1000 without having to pay for a fixed telephone line.For more information or to order, call 022 706 2292 or write to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Monthly price CHF 20.-Activation costs CHF 350.- - Optional ISDN Backup
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ISDN backup Activation costs Monthly costs 64/128kb/s 100.- 20.- ISDN backup requires an ADSL router with ISDN interface and an ISDN line (price not included). - Secure Business
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Secure Business Activation costs Monthly price Management of security equipment :
- modem / router
- firewall
- VPN terminaison980.- 100.- SECURE BUSINESS - CLIENT Activation costs ation Monthly price Access to a VPN from a PC (does not include the connection) 250.- 0.-
CONDITIONS:
Free activation costs only for new ADSL and VDSL users. For change ISP, the cost is CHF 120.-
Contract duration : 12 months with tacit renewal
Contract termination : In writing, 3 months before the end of the contract
Ownership of equipment : Except where stated otherwise, the client becomes owner of the equipment once all invoices are paid
Price : in CHF before VAT
Payment of invoices : on order
Validity : Until signed, the current contractual propositions are valid for 30 days from the date of their issue.
Other terms : The General Conditions of DFi (PDF 142k) version 2.1 of 31 March 2003 form an integral part of all contracts.
Free activation costs only for new ADSL and VDSL users. For change ISP, the cost is CHF 120.-
Contract duration : 12 months with tacit renewal
Contract termination : In writing, 3 months before the end of the contract
Ownership of equipment : Except where stated otherwise, the client becomes owner of the equipment once all invoices are paid
Price : in CHF before VAT
Payment of invoices : on order
Validity : Until signed, the current contractual propositions are valid for 30 days from the date of their issue.
Other terms : The General Conditions of DFi (PDF 142k) version 2.1 of 31 March 2003 form an integral part of all contracts.
