Remote Support

So that we can take control of your computer, it's necessary to download the application DFI Remote Support.

  • First, choose the appropriate link for your operating system:

    • Windows
    1. Click the following link:

      Remote Support for Windows users



    2. Select ENREGISTRER LE FICHIER




    3. Once the ended download, choose EXECUTER the application.




    4. Now, you can tell us the ID number and password that appear. These access codes will allow us to intervene directly on your computer.

    Mac
    1. Click on the following link:

      Remote Support for Mac users



    2. Selection TEAMVIEWER




    3. Open the document





    4. Now, you can tell us the ID number and password that appear. These access codes will allow us to intervene directly on your computer.